Work at US SPORTS CAMPS
Explore the latest job opportunities with US Sports Camps for the upcoming camp season and beyond.
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Office Manager/Administrative Assistant
The Office Manager/Administrative Assistant will own the day-to-day operations of the US Sports Camps office. In addition, the OM/AA will collaborate with team members across all departments to support the company’s administrative functions. The successful candidate is organized, people-focused, and passionate about creating positive experiences for their colleagues. This is an entry-level position, based on-site in San Rafael, CA. The ideal in-office schedule for this position is M-Th, 8:00a-4:00pm PST (including one 1-hour lunch break per day, total of 30 working hours per week). There is an opportunity for this role to be converted to a 40-hour per week position, pending excellent performance.
Job Title: Office Manager/Administrative Assistant
Reports To: Executive Assistant
Company Overview
US Sports Camps (USSC), headquartered in San Rafael, California is the licensed provider of NIKE Sports Camps. It was started in 1975 with the same mission that it defines today: To connect passionate coaches with young athletes to facilitate athletic and personal development in a positive and safe environment. By partnering with the country’s best coaches to direct our camps and by providing them with valuable operational and marketing support, USSC is the largest provider of sports camps in the world. USSC’s offerings include youth and adult camps in baseball, basketball, crew, cricket, esports, field hockey, football, golf, gymnastics, lacrosse, pickleball, rugby, running, soccer, softball, swimming, volleyball & water polo.
Job Overview
The Office Manager/Administrative Assistant will own the day-to-day operations of the US Sports Camps office. In addition, the OM/AA will collaborate with team members across all departments to support the company’s administrative functions. The successful candidate is organized, people-focused, and passionate about creating positive experiences for their colleagues. This is an entry-level position, based on-site in San Rafael, CA. The ideal in-office schedule for this position is M-Th, 8:00a-4:00pm PST (including one 1-hour lunch break per day, total of 30 working hours per week). There is an opportunity for this role to be converted to a 40-hour per week position, pending excellent performance.
Day-to-Day Responsibilities:
- Manage office supply and kitchen inventory—ordering and restocking
- Receive, sort, and scan mail to the appropriate departments
- Liaise with our IT partners to ensure employee tech equipment is functioning properly
- Assist with employee onboardings: desk set-ups, swag mailings
- Coordinate office cleanings & suite maintenance with building staff
- Manage email inboxes in Outlook and address employee requests appropriately
- Assist US Sports Camps leadership with travel coordination, planning, and projects
- In-office event coordination
- Ad hoc office organizational projects
Additional Responsibilities:
- Co-lead the planning and execution of USSC’s annual CAMPS Offsite Event
Qualifications:
- Able to commute to and work onsite in San Rafael, CA at least 4 days per week
- Ability to lift and move up to 40 pounds
- Proficiency with the Microsoft Office Suite: Outlook, Teams, Excel, Word, SharePoint, PowerPoint
- Ability to manage multiple priorities at once
- Clear and friendly communication skills
- Bachelor’s degree or equivalent
- 1-2+ years’ experience performing administrative duties in an office environment a plus
- Event planning and management experience a plus
The Ideal Candidate Is:
- Highly self-motivated
- A “Yes” person
- A problem-solver with customer service mindset
- Collaborative—willing to learn from and work with a team
- Proud of their work—holds themselves to a high standard
- Able to ask for help when needed
Work Location: San Rafael, CA
Salary Range: $22-26/hour
Benefits: US Sports Camps is proud to offer the following benefits to its employees
- Leading medical, dental, and vision insurance coverage
- 401k account contribution with employer matching
- A flexible PTO policy (a “get it done” approach)
To apply for this role, please email [email protected], SUBJ: Office Manager/Administration Assistant. Please include your resume in your email.US Sports Camps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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Sport Specialist
USSC is seeking a Sport Specialist to assist in operations and customer service initiatives for the Camp Success Team. The ideal candidate is energetic, motivated, and possesses excellent customer service, communication, interpersonal, and computer skills. They exude professionalism and positivity, are highly organized, detail-oriented, efficient, and well-versed in the Microsoft Office Suite, web applications, and Canva. Proficient verbal, written, and computer skills are a must. This person will be responsible for executing the highest quality of operational support for Camp Directors and excellent customer service to camper families in a fast-paced environment. Success in this role requires organization, resourcefulness, incredible customer service, total follow-through, and most importantly, an understanding of what has made US Sports Camps successful for the past 48 years: a full commitment to servicing our coaches and customers with an unwavering passion for youth athletic and personal development. This is a seasonal non-exempt role from March to August located at the US Sports Camps Headquarters in San Rafael, CA (remote work possible). The start date for this position will be March 18th, 2024.
Company Overview: US Sports Camps (USSC), headquartered in San Rafael, California is the licensed provider of NIKE Sports Camps. It was started in 1975 with the same mission that it defines today: To connect passionate coaches with young athletes to facilitate athletic and personal development in a positive and safe environment. By partnering with the country’s best coaches to direct our camps and by providing them with valuable operational and marketing support, USSC is the largest provider of sports camps in the world. USSC’s offerings include youth and adult camps in baseball, basketball, crew, cross country, esports, field hockey, football, golf, gymnastics, lacrosse, pickleball, rugby, soccer, softball, swimming, track & field, triathlon, volleyball & water polo.
Job Overview: USSC is seeking a Sport Specialist to assist in operations and customer service initiatives for the Camp Success Team. The ideal candidate is energetic, motivated, and possesses excellent customer service, communication, interpersonal, and computer skills. They exude professionalism and positivity, are highly organized, detail-oriented, efficient, and well-versed in the Microsoft Office Suite, web applications, and Canva. Proficient verbal, written, and computer skills are a must. This person will be responsible for executing the highest quality of operational support for Camp Directors and excellent customer service to camper families in a fast-paced environment. Success in this role requires organization, resourcefulness, incredible customer service, total follow-through, and most importantly, an understanding of what has made US Sports Camps successful for the past 48 years: a full commitment to servicing our coaches and customers with an unwavering passion for youth athletic and personal development. This is a seasonal non-exempt role from March to August located at the US Sports Camps Headquarters in San Rafael, CA (remote work possible). The start date for this position will be March 18th, 2024.
The Job:
- Phone coverage (customer service, registrations)
- Update web pages for existing camps, create new pages for new camps
- Assist with the creation of marketing assets for each camp in Canva - including flyers, postcards, and social media assets
- Update/finalize important documents for camper parents (requires extreme attention to detail)
- Manage Sport voicemail box and email inbox
- Create press releases and camp news items
- Internet research (for marketing database creation)
- Manage camp waitlists (calling/emailing parents to enroll from a waitlisted camp)
- Manage balance due reports (calling/emailing parents to collect overdue balances)
Qualifications:
- At least one year of customer service or relevant experience
- Experience with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint)
- Strong written and verbal communication skills
- Patience, stress tolerance, and the ability to think quickly
- Experience working with Canva or other visual asset creation tool a plus
- Proactive work style and proven success in self-management
- A demonstrated passion for athletics and social impact
The Ideal Candidate Is:
- Detail Oriented/Organized
- A Good communicator
- Consistent, Connected, Compassionate
- Responsive/Follows Through
- A Critical Thinker/Solution-Oriented
- Growth-Minded
- Empathetic
US Sports Camps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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Manager, Camp Success Team (Tennis & Pickleball)
USSC is seeking an experienced Manager to lead sports camp operations and customer support initiatives for the Tennis & Pickleball Division. The ideal candidate is energetic and motivated and possesses excellent management, customer service, communication, interpersonal, and computer skills. They exude professionalism and positivity, are highly organized, detail-oriented, efficient and well-versed in the Microsoft Office Suite and Adobe applications. Proficient verbal, written, and computer skills are a must. This person will be responsible for prepping, planning, and ensuring the division provides the highest quality of operational support for Camp Directors and excellent customer service to camper families in a fast-paced environment. Success in this role requires organization, resourcefulness, incredible customer service, total follow-through, and most importantly, an understanding of what has made US Sports Camps successful for the past 47 years: a full commitment to servicing our coaches and customers with an unwavering passion for youth athletic and personal development. This is a non-exempt, hourly role located at the US Sports Camps Headquarters in San Rafael, CA (hybrid and remote work options will be possible). The start date for this position will be around March 18, 2024.
Company Overview: US Sports Camps (USSC), headquartered in San Rafael, California is the licensed provider of NIKE Sports Camps. It was started in 1975 with the same mission that it defines today: To connect passionate coaches with young athletes to facilitate athletic and personal development in a positive and safe environment. By partnering with the country’s best coaches to direct our camps and by providing them with valuable operational and marketing support, USSC is the largest sports camps company in the world. USSC’s offerings include youth and adult camps in baseball, basketball, crew, cricket, esports, field hockey, football, golf, gymnastics, lacrosse, pickleball, rugby, running, soccer, softball, swimming, tennis, volleyball & water polo.
Job Overview: USSC is seeking an experienced Manager to lead sports camp operations and customer support initiatives for the Tennis & Pickleball Division. The ideal candidate is energetic and motivated and possesses excellent management, customer service, communication, interpersonal, and computer skills. They exude professionalism and positivity, are highly organized, detail-oriented, efficient and well-versed in the Microsoft Office Suite and Adobe applications. Proficient verbal, written, and computer skills are a must. This person will be responsible for prepping, planning, and ensuring the division provides the highest quality of operational support for Camp Directors and excellent customer service to camper families in a fast-paced environment. Success in this role requires organization, resourcefulness, incredible customer service, total follow-through, and most importantly, an understanding of what has made US Sports Camps successful for the past 47 years: a full commitment to servicing our coaches and customers with an unwavering passion for youth athletic and personal development. This is a non-exempt, hourly role located at the US Sports Camps Headquarters in San Rafael, CA (hybrid and remote work options will be possible). The start date for this position will be around March 18, 2024.
The Job:
- Help with onboarding, training, and managing division’s operations and customer service employees
- Handle high-level customer service issues and some general customer service phone support
- Lead and help manage division in administrative/operational project planning and execution - Updating webpages, adding camps to registration system, executing email campaigns, inputting camp details into digital, social, and print marketing assets, creating parent Information Packets, writing press releases and sport tips, etc.
- Lead and help manage division in execution of division’s digital, social and print marketing projects
- Communicate frequently with Camp Directors for pre and post camp administrative and customer service support
- Assist the Sport Manager in product ordering and shipping to camp locations
The Ideal Candidate Is:
- A Multi-Tasker – there are many projects, you need to know how to prioritize
- A Perfectionist – quality and attention to detail are at the forefront of everything we do
- A Learner – seeking knowledge from all members of the USSC team contributes to success
- A Contributor – good answers come from everywhere
- A Team Player – you support the team in a variety of ways throughout the camp season cycles
- A Competitor – you play to win, and have fun
- A Heart – we are the “good guys” and always want to stay that way!
The Ideal Candidate Possesses:
- An understanding of team management, and proven success in self-management
- At least two years of management and customer service experience
- Excellent organization and problem-solving skills
- A proven ability to execute tasks in a timely manner
- Savvy with technology and service platforms
- A demonstrated passion for athletics and social impact
- Excellent interpersonal communication and “people skills”
- Patience, stress tolerance, ability to think quickly, and a proactive work style
- A Bachelor’s degree or higher
- Proficient verbal, written, and computer skills (including Microsoft and Adobe applications)
- Racquet sports experience/knowledge preferred
The Perks at US Sports Camps:
- Competitive compensation package including base hourly wage and bonus opportunities
- A flexible vacation policy – “a just get it done approach”
- Leading medical, dental, and vision benefits
- 401K plus company match